Frequently Asked Questions

Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, go ahead and register.

  • Access your card anytime (24/7):

    You can view and download your official certification here:

    https://ecards.heart.org/student/myecards

    Processing timelines:

    • Expedited Processing (paid option):

    Your card will be issued the next business day after your course

    • Standard Processing (no expedited fee):

    Cards may take up to 20 business days to be issued

    Need something while you wait?

    • You can request a placeholder completion certificate

    Important:

    Your certification is only valid once your official eCard is issued through the link above.

  • We offer trauma-informed, real-life training that goes beyond checking a box. This is hands-on, honest, and built to help you actually respond when something happens, not just remember steps.

    Our courses include:

    • AHA CPR & First Aid

    • AHA Basic Life Support (BLS) for Healthcare Providers

    • AHA Advanced Cardiac Life Support (ACLS)

    • State of Alaska Emergency Trauma Tech (ETT)

    • HSI Wilderness First Aid

    • Stop the Bleed

    • Mental Health & Safety Training

    • HSI Babysitting Courses

    • Pet Lifesaver Basics (created by Heart & Soul CPR)

    • STEM-based Safety Courses (Heart & Soul CPR)

    • Rural EMS STEM Course (Heart & Soul CPR)

    If you don’t see exactly what you’re looking for, reach out. We can often customize training or create something that fits your specific needs.

  • If you’re looking for a Open class like CPR, First Aid, or BLS, you can register directly here.

    If you’re interested in any of our other courses or need training for a group, you can:

    • Fill out a course request here:

    https://heartsoulcpr.net/request-a-private-course

    • Or reach out to us directly at heartsoul.cpr.ak@gmail.com and we’ll help you find the best fit

    We offer both open enrollment classes and private, customized training depending on what you’re looking for.

  • We’re not just an emergency training company. We’re a Mind and Body Safety Training Center.

    Everything we teach is trauma-informed, real-life focused, and designed to help you stay grounded, think clearly, and take action when it matters most.