Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, go ahead and register.
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Access your card anytime (24/7):
You can view and download your official certification here:
https://ecards.heart.org/student/myecards
Processing timelines:
• Expedited Processing (paid option):
Your card will be issued the next business day after your course
• Standard Processing (no expedited fee):
Cards may take up to 20 business days to be issued
Need something while you wait?
• You can request a placeholder completion certificate
Important:
Your certification is only valid once your official eCard is issued through the link above.
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We offer trauma-informed, real-life training that goes beyond checking a box. This is hands-on, honest, and built to help you actually respond when something happens, not just remember steps.
Our courses include:
• AHA CPR & First Aid
• AHA Basic Life Support (BLS) for Healthcare Providers
• AHA Advanced Cardiac Life Support (ACLS)
• State of Alaska Emergency Trauma Tech (ETT)
• HSI Wilderness First Aid
• Stop the Bleed
• Mental Health & Safety Training
• HSI Babysitting Courses
• Pet Lifesaver Basics (created by Heart & Soul CPR)
• STEM-based Safety Courses (Heart & Soul CPR)
• Rural EMS STEM Course (Heart & Soul CPR)
If you don’t see exactly what you’re looking for, reach out. We can often customize training or create something that fits your specific needs.
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If you’re looking for a Open class like CPR, First Aid, or BLS, you can register directly here.
If you’re interested in any of our other courses or need training for a group, you can:
• Fill out a course request here:
https://heartsoulcpr.net/request-a-private-course
• Or reach out to us directly at heartsoul.cpr.ak@gmail.com and we’ll help you find the best fit
We offer both open enrollment classes and private, customized training depending on what you’re looking for.
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We’re not just an emergency training company. We’re a Mind and Body Safety Training Center.
Everything we teach is trauma-informed, real-life focused, and designed to help you stay grounded, think clearly, and take action when it matters most.